Skip to main content
Modern bathroom interior — the water experience Mali Smart meters

Tenants

A simpler app for rent, water, utilities, and support.

Mali Smart gives tenants a clear way to pay, buy tokens, view receipts, and request help without switching between offices, calls, and chats.

Tenant sign-inSee how it works
M-Pesa paymentsDigital receiptsMaintenance ticketsMobile PWA

Tenant experience

Less confusion for residents, fewer follow-ups for your team.

When tenants can see their account and take action themselves, property teams spend less time explaining balances and chasing paperwork.

What you get

  • Rent, water, utilities, and service payments
  • Receipts and account history
  • Maintenance request tracking
  • Installable PWA that works well on mobile

3s

app install

24/7

self-service

1

account view

Open tenant portal
E

Easy payments

Tenants can pay rent, buy water, and settle utility charges from a mobile-first experience.

D

Digital receipts

Every payment and token purchase has a clear record, reducing disputes with managers and landlords.

M

Maintenance requests

Residents can report leaks, faults, and service issues without chasing caretakers on WhatsApp.

A

Account clarity

Balances, history, service status, and property updates stay visible in one place.

Tenant on the Mali Smart app at home
Live · Karen Springs, House 14B

Tenant experience

The app residents actually want to use.

Mali Smart ships an installable progressive web app. No Play Store hurdles, no 80 MB downloads. Tenants get rent, water, WiFi, and maintenance in one place — branded for your estate.

  • Pay rent on M-Pesa
    Tap once. Get a digital receipt. Co-tenants split rent without screenshots.
  • Buy water in seconds
    STK push, token vended, meter unlocks. No more dry taps at midnight.
  • Top up WiFi
    Buy a daily, weekly, or monthly plan — bandwidth provisions automatically.
  • Report maintenance
    Photo, location, category. Watch the ticket move from open to resolved.
Works offline · installs in 3 seconds

Loved by Kenyan property teams

The operators, landlords, and residents who switched — aren't going back.

“We retired four spreadsheets in the first week. Rent settles to our M-Pesa by 10am every payout day — without anyone calling tenants.”
Wanjiru Mwaura, Operations Lead at Karen Properties
Wanjiru Mwaura
Operations Lead · Karen Properties
“Water disputes basically disappeared. Tenants buy tokens on their phone in seconds, and we get one clean statement at month-end. Worth every shilling.”
Brian Otieno, Mali Smart landlord client in Lavington
Brian Otieno
Landlord · Lavington
“I pay rent and buy water from one app while I commute. When my kitchen tap leaked, a plumber arrived in 90 minutes. This is how a house should run.”
Mukami Wairimu, resident at Karen Springs
Mukami Wairimu
Resident · Karen Springs

Ready when you are

Move your portfolio off spreadsheets. Onto infrastructure.

Talk to our team about your buildings, meters, and tenants. We'll show you a tailored Mali Smart workspace in 30 minutes — and have your first property live within a week.

  • 30-minute onboarding call
  • First building live in under 7 days
  • No setup fees · pay per active unit
Book a 30-min demo
What you'll see
  1. 1Your portfolio modeled in the platform
  2. 2Live meter vending on a sample unit
  3. 3M-Pesa rent flow end-to-end
  4. 4Pricing for your unit count